Otter Hotel Banff > Hot Tubs & Mountain Views from $174

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Key details

About the Hotel

600 Banff Avenue, Banff, T1L 1H8

Near Bow Falls

Great

8.9

/10

Loved by Otter Hotel guests

Comfortable bedding

Helpful staff

Hot pool

Beautiful rooms

Food options

"Loved the pool area with fireplaces with view on the mountains."

Cathrin from Germany

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"The free bus ticket is an awesome touch with the bus stop directly outside the hotel which will take you as far as the Gondola!"

Scott from United Kingdom

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"I would like to draw special attention to the wonderful hot pool on the hotel grounds which was incredible and had a beautiful view of the mountains."

Mykola from Canada

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4-star Banff hotel with rooftop hot tubs and mountain views

Amenities

Otter Hotel offers free private parking and an electric vehicle charging station for guests arriving by car. The fitness center includes modern equipment, and a dry sauna is available for post-workout relaxation. Guests receive free Roam bus passes for the duration of their stay, providing access to downtown Banff and surrounding areas.

Rooms

Each room includes a private balcony with mountain views, air conditioning, and a refrigerator. Tea and coffee making equipment with fresh cream are provided daily. Select rooms offer a Superior King or Two Queen configuration, and pet-friendly accommodations include a food bowl, bed, treats, and toys.

Location

The hotel is 1.9 km from Banff Park Museum and The Whyte Museum of the Canadian Rockies. Cave and Basin National Historic Site is within walking distance, and Calgary International Airport is 134 km away. A 15-20 minute walk or a quick bus ride using the free Roam pass connects guests to the downtown dining and shopping district.

Dining

Good Folk restaurant is located on-site and serves dinner, with a wine list praised by guests. The restaurant also offers breakfast, and the menu includes basil pesto pasta and mushroom risotto. Sudden Sally, another on-site dining option, provides innovative dishes using local ingredients.

Wellness

Two large rooftop hot tubs with mountain views are open daily from 7 a.m. to 11 p.m. A dry sauna and fitness center are located on the same floor as the hot tubs. Lounge seating with fire tables surrounds the hot tub area for relaxation after hiking or skiing.

Highlights

Hot Tub: Two rooftop hot tubs with mountain views, open 7 a.m. to 11 p.m.

Dining: Good Folk restaurant with breakfast and dinner, plus Sudden Sally

Location: 1.9 km from Banff Park Museum, 15-min walk to downtown

Parking: Free private parking with electric vehicle charging station

Pet Policy: Pet-friendly rooms with food bowl, bed, treats, and toys

Transport: Free Roam bus passes for entire stay

“This is a smart Banff choice, in my opinion. The property emphasizes access to both nature and town, with those mountain views especially impressive from the rooftop hot tubs. I appreciate the thoughtful extras like complimentary parking and on-site dining.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Great

8.9/10Review score

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Highlights from guests

Spa & LeisureMountain Views

The rooftop hot tubs offered incredible mountain views. I also enjoyed the heated deck and fireplaces near the pools.

Chloe from Australia

Review on

DiningGreat Cinnamon Buns

The on-site restaurant was great. A sister property had a nice cafe. I recommend their delicious cinnamon buns.

Kenji from Japan

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Guest ParkingFree Parking

Free parking was available and very convenient. The location was superb and easy to access.

David from Canada

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Room FeaturesBalcony Bonus

The room was beautiful and had a balcony with great views. It was a pleasure getting fresh air.

Emily from United Kingdom

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Superior Room Mountain View
2 persons
26 sq. feet
2 King Size Beds
Mountain view
Air conditioning
Balcony
room details
King Room Mountain View
2 persons
27 sq. feet
1 King-size bed
Mountain view
Air conditioning
Balcony
room details
Mountain View King Suite
2 persons
30 sq. feet
1 King-size bed
Mountain view
Air conditioning
Balcony
room details

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Availability and pricing for your selected dates

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September 2026 - September 2027

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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Perfect

9.3/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Luggage storage
Lift
Electric vehicle charging station
Key card access

Sports & Fitness

Fitness centre

Services

Housekeeping
Laundry
Tours/Ticket assistance

Dining

Restaurant

Spa & Leisure

Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Patio
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Otter Hotel Location

600 Banff Avenue, Banff, T1L 1H8

Explore Banff

Local Highlights

Banff National Park Visitor Center

18 minutes' walk

The visitor center offers insights into the park's ecosystems, wildlife, and various guided tours available year-round.

Bow Falls

25 minutes' walk

Spectacular waterfall views with easy access for photos and picnics. A hidden gem not far from the busy town center.

Fairmont Banff Springs

25 minutes' walk

Iconic castle-like hotel with lush gardens and a golf course. Offers dining and spa experiences worth exploring.

Cave and Basin National Historic Site

30 minutes' walk

The birthplace of Canada's national parks with educational exhibits and natural hot springs. A must-visit for nature lovers.

Hiking to Little Beehive

15 minutes' walk

A thrilling hike leading to breathtaking lake views. Trail maps available, suitable for novice to seasoned hikers.

Banff Rotary Park

5 minutes' walk

A serene park perfect for picnics and leisurely walks. Families can enjoy the children's play area and sports fields.

Japanese Restaurant Miki

25 minutes' walk

Authentic Japanese cuisine with sushi and regional specialties. Cozy ambiance ideal for couples and solo diners.

Patrinos Banff

25 minutes' walk

Italian dining with a warm, family-friendly atmosphere. Signature dishes include wood-fired pizza and homemade pasta.

Banff Centre for Arts and Creativity

25 minutes' walk

Home to art exhibitions and performances. Check the schedule for live music events and community activities.

Willock & Sax Gallery

20 minutes' walk

Local art gallery featuring Canadian artists, ideal for art enthusiasts and offers family-friendly exhibits.

Tips on navigating the city

City Centre
Banff 17 min · 4600 ft

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Internet

Wireless internet is available in the entire hotel for free.

Pets

Pets are allowed on request.

Number of rooms:

146

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review score

Based on 460 verified reviews

8.8 /10

Great

90 %

Recommend

Breakfast

2.5/10

Cleanliness

9.2/10

Comfort

9.3/10

Facilities

9.3/10

Free WiFi

8.3/10

Location

8.9/10

Paid Wi-Fi

8.7/10

Staff

9.1/10

Value for money

8.3/10

Pros

Heated pool

Modern rooms

Convenient parking

Cons

Loud air con

Cleanliness issues

Staff issues

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FAQs

About Otter Hotel

What are the check-in and check-out times at Otter Hotel?

Check-in is at 16:00 and check-out is at 11:00.

Is free parking available at Otter Hotel?

Yes, free private parking is available on-site for guests.

What dining options are available at Otter Hotel?

The hotel features an on-site restaurant serving dinner.

What are the nearest attractions to Otter Hotel?

Nearby attractions include Banff Park Museum (2 km), The Whyte Museum of the Canadian Rockies (2 km), and Cave and Basin National Historic Site (4 km).

What amenities are available in the rooms at Otter Hotel?

Rooms are equipped with air conditioning, a flat-screen TV, a kettle, and complimentary toiletries.

Is Wi-Fi available at Otter Hotel?

Free Wi-Fi is available throughout the property.

Does Otter Hotel have a fitness center?

Yes, the hotel includes a fitness center with modern equipment.

How far is Otter Hotel from Calgary International Airport?

The hotel is located 100 km from Calgary International Airport.

What languages do the staff at Otter Hotel speak?

Staff members speak English and French.

What options are available for dining near Otter Hotel?

Nearby dining options include Japanese Restaurant Miki, Banff Voyager Inn, Cougar Pete's Restaurant & Lookout, Upper Hot Springs Restaurant, and The Keg Steakhouse + Bar, all within 2 km.

What facilities are offered for guest relaxation at Otter Hotel?

The hotel features a hot tub for guest relaxation.

What is the maximum room capacity at Otter Hotel?

The hotel offers spacious quadruple rooms for up to four guests.